Frequently Asked Questions
How long will it take to receive my final images and/or videos?
Photos: Turnaround time is 24 – 48 hours. Final images can be viewed in your dashboard and you will be notified via email once images are ready.
Video: The production time of our high quality video production does vary based on what type of video we are producing. However, most of our Real Estate productions need a minimum of 3 business days to complete, and can go up to 5 business days or longer based on how complex the production becomes.
Do you deliver every image you shoot?
What rights do I have to images of my listing?
Do you touch up all the images that you deliver?
What type of camera and equipment do you carry?
How do I pay?
Once the listing has been delivered, you will see a “Pay Now” option in both the download center and the listing edit page. Invoices are attached to your appointment and can be viewed in your dashboard.
For any listing that contains an order with an outstanding balance, Property Websites will sit behind a paywall prompting the client to complete payment before they can view the site!
We accept ACH payments, cash, checks, and all major credit cards (Visa, MasterCard, American Express, and Discover), as forms of payment. In addition, we also accept payment via PayPal*, Zelle, and Venmo.
For all Zelle payment please send to info@elevated-studio.com
How many revisions do I get on my videos?
Do you charge extra for travel?
Will there be any additional costs with the service that are not on the original quote?
Why do we charge, what we charge?
Property Photoshoot Checklist
How Can I Use My Real Estate Listing Media?
Transparency and clarity are paramount.
Our commitment to delivering exceptional real estate media extends to ensuring you fully understand our licensing agreement. Here’s a breakdown of how our media licensing works:
Licensing Basics for Real Estate Media

Non-Exclusive License
The media we provide can be licensed by more than one person or company. It's like renting a popular movie that many people can watch; the same media can be used by different clients for their needs.

Duration
You have the right to use the provided media for the duration of the property listing. If you need to use them beyond that, just let us know, and we can discuss extending the usage period.

Permitted Uses
You're allowed to use the photos for marketing, advertising, and promotional materials related to the specific property captured.

Restrictions
While you have a lot of freedom to use the photos, there are some things you can't do. You can't let someone else use the photos, sell them, or use them for things not related to the property you're showcasing.
Customization Options

Exclusive Licensing
If you desire exclusivity for a set of photos and/or videos, inquire about our exclusive licensing options. This ensures that no one else can use the same visuals for a specified duration.

Extended Licensing
Should you wish to expand the usage beyond the initial agreement, consider our extended licensing options for added flexibility.
Why Does Licensing Matter?

Protecting Your Investment
A clear licensing agreement protects both parties. It ensures your investment in professional real estate media is leveraged to its fullest potential.

Versatile Usage
Our licensing structure allows you to use the photos and/or videos across various platforms and materials, maximizing their impact.

Custom Solutions
We understand that each project is unique. Our team is ready to work with you to tailor licensing agreements that align with your specific needs and objectives.
Contact us
Reach out to us and let us know if there is anything we can do for you
Location & Hours
Elevated Studio
10101 W. Sample Rd, Suite 402
CORAL SPRINGS, Florida 33065
(954) 800-5766
info@elevated-studio.com
| Monday | 9:00 am – 6:00 pm |
| Tuesday | 9:00 am – 6:00 pm |
| Wednesday | 9:00 am – 6:00 pm |
| Thursday | 9:00 am – 6:00 pm |
| Friday | 9:00 am – 6:00 pm |
| Saturday | Closed |
| Sunday | Closed |